printere skriver kun 1 side ud

[Klaus Rasmussen]

Det kan vel ikke tænkes at der er et program i printeren der bestemmer

Nej, jeg er temmelig sikker på det er systemet det er galt med, siden du har problemet på 2 forskellige printere.

[Torben Sonne]

hvis det er systemet hvorfor stopper det så ikke med en reinstallation, Så burde det vel gå tilbage til standard.

[Klaus Rasmussen]

hvis det er systemet hvorfor stopper det så ikke med en reinstallation, Så burde det vel gå tilbage til standard.

Det kommer an på om du har valgt en ren installation, eller har bevaret hjemmemappen.

Du kan evt. prøve at oprette en midlertidig ny bruger(superbruger), logge ud og ind igen som den nye bruger og se om problemet er der også.

[Torben Sonne]

jeg har valgt en ren installation- og derefter kopieret mine dokumenter billeder og skrivebord ind igen.

[Jimmyfj]

Jeg fandt dette, som muligvis kan være problemet:

https://answers.microsoft.com/en-us/msoffice/forum/all/print-only-prints-one-copy-no-matter-how-many/e821add0-972c-4347-90b7-c44c014d30e1

[Torben Sonne]

desværre ! tak for tippet men jeg har svært ved at finde disse indstillinger på min linux/ubuntu opsætning.

[Torben Sonne]

jeg ved ikke om dette siger noget noget.Kom til at trykke på icin hammer i hp lip opsætning og så kom dette

Kode: Vælg alt

/usr/share/hplip/check.py:685: SyntaxWarning: "is not" with a literal. Did you mean "!="?
  if 'getfacl' not in g and '' is not g and 'file' not in g:

HP Linux Imaging and Printing System (ver. 3.20.5)
Self Diagnse Utility and Healing Utility ver. 1.0

Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.


HP Linux Imaging and Printing System (ver. 3.20.5)
Self Diagnse Utility and Healing Utility ver. 1.0

Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

|Gtk-Message: 13:40:29.073: Failed to load module "canberra-gtk-module"
 

Checking for Deprecated items....
No Deprecated items are found


Checking for HPLIP updates....

HP Linux Imaging and Printing System (ver. 3.20.5)
HPLIP upgrade latest version ver. 1.0

Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Latest version of HPLIP is already installed.


Checking for Dependencies....

---------------
| SYSTEM INFO |
---------------

 Kernel: 5.11.0-46-generic #51~20.04.1-Ubuntu SMP Fri Jan 7 06:51:40 UTC 2022 GNU/Linux
 Host: torben-HP-EliteDesk-800-G1-TWR
 Proc: 5.11.0-46-generic #51~20.04.1-Ubuntu SMP Fri Jan 7 06:51:40 UTC 2022 GNU/Linux
 Distribution: 12 20.04
 Bitness: 64 bit


-----------------------
| HPLIP CONFIGURATION |
-----------------------

HPLIP-Version: HPLIP 3.20.5
HPLIP-Home: /usr/share/hplip
HPLIP-Installation: Auto installation is supported for ubuntu distro  20.04 version 

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf.  Generated from hplip.conf.in by configure.

[hplip]
version=3.20.5

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-3.20.5
html=/usr/share/doc/hplip-3.20.5
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp
bin=/usr/bin
apparmor=/etc/apparmor.d
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-drv-install=no
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.20.5
restricted-build=no
ui-toolkit=qt5
qt3=no
qt4=no
qt5=yes
policy-kit=no
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
apparmor_build=yes
class-driver=no


Current contents of '/var/lib/hp/hplip.state' file:
Plugins are not installed. Could not access file: No such file or directory

Current contents of '~/.hplip/hplip.conf' file:
[commands]
scan = /usr/bin/xsane -V %SANE_URI%

[fax]
email_address = 
voice_phone = 

[last_used]
device_uri = hp:/net/ENVY_4520_series?hostname=HPB05ADAF64C59.local
printer_name = hp ENVY 4520
working_dir = .

[polling]
device_list = 
enable = false
interval = 5

[refresh]
enable = false
rate = 30
type = 1

[settings]
systray_messages = 0
systray_visible = 0

[upgrade]
last_upgraded_time = 1641840556
notify_upgrade = true
pending_upgrade_time = 0
latest_available_version = 3.17.10

[installation]
date_time = 01/18/22 13:40:29
version = 3.20.5


 <Package-name>        <Package-Desc>      <Required/Optional> <Min-Version> <Installed-Version> <Status>   <Comment>

-------------------------
| External Dependencies |
-------------------------

 cups                 CUPS - Common Unix Printing System                           REQUIRED        1.1             2.3.1           OK         'CUPS Scheduler is running'
 gs                   GhostScript - PostScript and PDF language interpreter and previewer REQUIRED        7.05            9.50            OK         -
Gtk-Message: 13:40:37.247: Failed to load module "canberra-gtk-module"
Gtk-Message: 13:40:37.271: Failed to load module "canberra-gtk-module"
 xsane                xsane - Graphical scanner frontend for SANE                  OPTIONAL        0.9             0.999           OK         -
 scanimage            scanimage - Shell scanning program                           OPTIONAL        1.0             1.0.29          OK         -
 dbus                 DBus - Message bus system                                    REQUIRED        -               1.12.16         OK         -
 policykit            PolicyKit - Administrative policy framework                  OPTIONAL        -               0.105           OK         -
 network              network -wget                                                OPTIONAL        -               1.20.3          OK         -
 avahi-utils          avahi-utils                                                  OPTIONAL        -               0.7             OK         -

------------------------
| General Dependencies |
------------------------

 libjpeg              libjpeg - JPEG library                                       REQUIRED        -               -               OK         -
 cups-devel           CUPS devel- Common Unix Printing System development files    REQUIRED        -               2.3.1           OK         -
 cups-image           CUPS image - CUPS image development files                    REQUIRED        -               2.3.1           OK         -
 libpthread           libpthread - POSIX threads library                           REQUIRED        -               b'2.31'         OK         -
 libusb               libusb - USB library                                         REQUIRED        -               1.0             OK         -
 sane                 SANE - Scanning library                                      REQUIRED        -               -               OK         -
 sane-devel           SANE - Scanning library development files                    REQUIRED        -               -               OK         -
 libnetsnmp-devel     libnetsnmp-devel - SNMP networking library development files REQUIRED        5.0.9           5.8             OK         -
 libcrypto            libcrypto - OpenSSL cryptographic library                    REQUIRED        -               1.1.1           OK         -
 python3X             Python 2.2 or greater - Python programming language          REQUIRED        2.2             3.8.10          OK         -
 python3-notify2      Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL        -               -               OK         -
 python3-pyqt5-dbus   PyQt 5 DBus - DBus Support for PyQt5                         OPTIONAL        5.0             5.14.1          OK         -
 python3-pyqt5        PyQt 5- Qt interface for Python (for Qt version 4.x)         REQUIRED        5.0             5.14.1          OK         -
 python3-dbus         Python DBus - Python bindings for DBus                       REQUIRED        0.80.0          1.2.16          OK         -
 python3-xml          Python XML libraries                                         REQUIRED        -               2.2.9           OK         -
 python3-devel        Python devel - Python development files                      REQUIRED        2.2             3.8.10          OK         -
 python3-pil          PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL        -               9.0.0           OK         -
 python3-reportlab    Reportlab - PDF library for Python                           OPTIONAL        2.0             3.6.5           OK         -

--------------
| COMPILEDEP |
--------------

 libtool              libtool - Library building support services                  REQUIRED        -               2.4.6           OK         -
 gcc                  gcc - GNU Project C and C++ Compiler                         REQUIRED        -               9.3.0           OK         -
 make                 make - GNU make utility to maintain groups of programs       REQUIRED        3.0             4.2.1           OK         -

---------------------
| Python Extentions |
---------------------

 cupsext              CUPS-Extension                                               REQUIRED        -               3.20.5          OK         -
 hpmudext             IO-Extension                                                 REQUIRED        -               3.20.5          OK         -

----------------------
| Scan Configuration |
----------------------

 hpaio                HPLIP-SANE-Backend                                           REQUIRED        -               3.20.5          OK         'hpaio found in /etc/sane.d/dll.conf'
 scanext              Scan-SANE-Extension                                          REQUIRED        -               3.20.5          OK         -

------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------

device `hpaio:/usb/ENVY_4520_series?serial=TH59Q2M2660660' is a Hewlett-Packard ENVY_4520_series all-in-one
device `hpaio:/net/envy_4520_series?ip=192.168.110.11&queue=false' is a Hewlett-Packard envy_4520_series all-in-one
device `escl:https://192.168.110.11:443' is a ESCL HP ENVY 4520 series [F64C59] SSL flatbed scanner
device `escl:http://127.0.0.1:60000' is a ESCL ENVY 4520 series [TH59Q2M2660660] flatbed scanner
device `escl:http://192.168.110.11:8080' is a ESCL HP ENVY 4520 series [F64C59] flatbed scanner


--------------------------
| DISCOVERED USB DEVICES |
--------------------------

  Device URI                        Model              
  --------------------------------  -------------------
  hp:/usb/ENVY_4520_series?serial=  HP ENVY 4520 series
  TH59Q2M2660660                                       

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------

 
Canon_iP7200_series
-------------------
Type: Unknown
Device URI: implicitclass://Canon_iP7200_series/
PPD: /etc/cups/ppd/Canon_iP7200_series.ppd
warning: Failed to read /etc/cups/ppd/Canon_iP7200_series.ppd ppd file
PPD Description: 
Printer status: printer Canon_iP7200_series is idle.  enabled since tir 18 jan 2022 12:39:35 CET
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices.

ENVY-4520
---------
Type: Unknown
Device URI: dnssd://HP%20ENVY%204520%20series%20%5BF64C59%5D._ipp._tcp.local/?uuid=1c852a4d-b800-1f08-abcd-b05adaf64c59
PPD: /etc/cups/ppd/ENVY-4520.ppd
warning: Failed to read /etc/cups/ppd/ENVY-4520.ppd ppd file
PPD Description: 
Printer status: printer ENVY-4520 is idle.  enabled since tir 18 jan 2022 11:52:26 CET
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices.

ENVY_4520
---------
Type: Printer
Device URI: hp:/usb/ENVY_4520_series?serial=TH59Q2M2660660
PPD: /etc/cups/ppd/ENVY_4520.ppd
warning: Failed to read /etc/cups/ppd/ENVY_4520.ppd ppd file
PPD Description: 
Printer status: printer ENVY_4520 is idle.  enabled since tir 18 jan 2022 13:40:24 CET
error: Unable to communicate with device (code=12): hp:/usb/ENVY_4520_series?serial=TH59Q2M2660660
error: Device not found
error: Communication status: Failed

ENVY_4520_series_TH59Q2M2660660_
--------------------------------
Type: Unknown
Device URI: implicitclass://ENVY_4520_series_TH59Q2M2660660_/
PPD: /etc/cups/ppd/ENVY_4520_series_TH59Q2M2660660_.ppd
warning: Failed to read /etc/cups/ppd/ENVY_4520_series_TH59Q2M2660660_.ppd ppd file
PPD Description: 
Printer status: printer ENVY_4520_series_TH59Q2M2660660_ is idle.  enabled since man 17 jan 2022 10:19:12 CET
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices.

ENVY_4520_series_TH59Q2M2660660_@localhost
------------------------------------------
Type: Unknown
Device URI: implicitclass://ENVY_4520_series_TH59Q2M2660660_%40localhost/
PPD: /etc/cups/ppd/ENVY_4520_series_TH59Q2M2660660_@localhost.ppd
warning: Failed to read /etc/cups/ppd/ENVY_4520_series_TH59Q2M2660660_@localhost.ppd ppd file
PPD Description: 
Printer status: printer ENVY_4520_series_TH59Q2M2660660_@localhost is idle.  enabled since tir 18 jan 2022 13:19:25 CET
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices.

iP7200
------
Type: Unknown
Device URI: usb://Canon/iP7200%20series?serial=21623D
PPD: /etc/cups/ppd/iP7200.ppd
warning: Failed to read /etc/cups/ppd/iP7200.ppd ppd file
PPD Description: 
Printer status: printer iP7200 is idle.  enabled since tir 11 jan 2022 16:08:34 CET
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices.

iP7200-2
--------
Type: Unknown
Device URI: usb://Canon/iP7200%20series?serial=21623D
PPD: /etc/cups/ppd/iP7200-2.ppd
warning: Failed to read /etc/cups/ppd/iP7200-2.ppd ppd file
PPD Description: 
Printer status: printer iP7200-2 is idle.  enabled since søn 16 jan 2022 19:05:29 CET
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices.


--------------
| PERMISSION |
--------------

USB             ENVY_4520                      Required        -        -        OK       Node:'/dev/bus/usb/003/007' Perm:'  root  lp rw- rw- rw- rw- r--'
 

Checking Permissions....


Checking for Configured Queues....
warning: Fail to read ppd=/etc/cups/ppd/Canon_iP7200_series.ppd file
warning: Insufficient permission to access file /etc/cups/ppd/Canon_iP7200_series.ppd
warning: Could not complete Queue(s) configuration check


Checking for HP Properitery Plugin's....
No plug-in printers are configured.
 

Checking for Printer Status....
error: 'ENVY_4520' Printer is either Powered-OFF or Failed to communicate.
Turn On Printer and re-run hp-doctor

Diagnose completed...



More information on Troubleshooting,How-To's and Support is available on http://hplipopensource.com/hplip-web/index.html


Please close this terminal manually. 

[Torben Sonne]

nu opgiver jeg lidt.Har netop installeret en ny maskine og skulle da lige prøve hvordan det gik med at printe. Det gik således at der kun kom 1 skriver et stykke papir selv o jeg havde bestilt 2. Den maskine er ikke rørt udover selve installationen så det må være i router ellers ved jeg ikke. Hvis jeg finder ud af mere hører i det. Tak for indsatsen. Har lige prøvet med konens win maskine 2 af 2 omg. fatter det ikke.

[Torben Sonne]

så er problemet løst med den der manglende printerudskrivning. Jeg opgraderede til 21.10 og derpå eksisterede problemet ikke længere, så det var en rigtig antagelse der fremkom. . med at det var en systemfejl. I skal nu have tak for hjælpen alligevel.